Having started June in London taking part in one family firm
anniversary we finished the month in Paris enjoying the 20th
anniversary celebrations of another well-known family brand. Of course Disney has
long succumbed to the corporate multi-million executive share option packages
that are de rigueur for large organisations nowadays, but it still likes to
invoke the spirit of its founder and wheel out the odd family member on a
frequent basis whenever possible.
Spending time at Disneyland is often an opportunity to remove
oneself totally from the real world. Such news of what was happening outside of
the park and its environs as was available came from CNN and BBC World News TV which,
as most people know, are limited and repetitive. It was nigh on impossible to
find out what was happening at Wimbledon, for example, unless you attempted to
test the limits of your roaming data allowance or avail yourself of the rip off
hotel wi-fi.
Having said all that, it was difficult to ignore one major
event taking place in Kiev that weekend, the final of the European Football Championships
between Spain and Italy. The place was awash with Spanish football shirts and
flags and the joy that accompanied their emphatic victory was infectious. In
contrast, the Italian presence was much more muted, possibly due to a sober
assessment of the country’s economic situation, or more likely to the fact that
their expectations of the team were so low that nobody thought to pack any shirts
and flags.
Queuing is an essential part of the Disney experience. The time spent in queues can sometimes be frustrating (come on Doggwiler remember it is the value added not time spent that matters), but you can only admire the methods used to disguise their length and duration. It is also interesting to observe how our continental cousins, who in the past may not have always been as respectful of queuing etiquette as the British have, dutifully fall into line.
There are probably loads of business school courses dedicated to the study of Disney logistics, how they manage to move people and goods, and how they aim to maximise income per head. Social anthropologists would also have a field day at Disney.
Stripped of national languages and customs it was uncanny how
alike family groups were. Dad would be striding purposefully ahead towards the
next attraction, head invariably adorned with a Disney themed hat or similar, while
Mum brought up the rear, shepherding any stray children along. She of course sensibly
eschewed any such headgear, although a subtle Minnie Mouse bow headset was
occasionally permitted.
Indeed said anthropologists will be probably be sat there at
their viewing screens screaming “Come on Euro guys, underneath all that
language and culture stuff you're all the same, why can't you make this damn
single currency work?”
And that of course remains the shadow over all of our
business activities at present. Why can’t they, or more pertinently won’t they,
solve these Eurozone problems? The sight of Europeans from all nations joined
as one in Paris enjoying a shared experience is always one of the pleasures of
Disneyland Paris. Sadly for the economic health of Europe, although they may
still use it for payment purposes, the currency that binds them together is not
the Euro, but the vision of an American born at the turn of the last century.
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